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Rules on Unsolicited Calls and SMS

Published: 17 August 2018

Have you ever been expecting a call only to find out it was unsolicited tele-marketing? Or maybe you have experienced the frustration of receiving incessant unsolicited messages? Well, don't despair as the Nigerian Communications Commission (NCC) is committed to protecting, informing and educating all telecom Consumers on their rights and obligations.

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Preventing Cybersecurity Attacks

Published: 15 July 2018

Cybersecurity can be defined as the protection of computer systems from theft or damage of their hardware, software or electronic data. It also involves protecting the systems services from being manipulated or disrupted.The need to be Cybersecurity conscious is of growing importance due to increasing reliance on computer systems, the Internet, wireless networks and smart devices.

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Mobile Device Security Guidelines

Published: 15 July 2017

There are no smartphones that are entirely secure or "hack-proof", though some are better than others. In fact, many companies focus on creating phones that are more secure and difficult for hackers to access. However it is not necessary to go out and buy a special phone to protect your privacy and secure your data.

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Factors Subscribers Should Consider Before Deciding On A Tariff Plan

Published: 15 July 2017

Today's Nigerian Telecom consumer is inundated with numerous Tariff plans and promotions from the different Operators such that it becomes a task deciding on which offer best suits him/ her. Phrases like recharge "N100 and get N5000" or buy "1GB plan and get 4GB free" has become a mantra. It is common knowledge that the Telecom Companies are ultimately in business to make money. To that extent a consumer must consider if these plans and freebies offer the best value for money.

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  • Consumer Affairs Bureau,
  • Nigerian Communications Commission
  • Head Office Annex,
    Plot 1253 Cadastral Zone, Jabi - Airport Road,
    Mbora District, Abuja, FCT 900108,
    Federal Republic of Nigeria.
  • +234-209-461-7000
  • +234-209-461-7514

Useful Links

  • The Federal Ministry
    Of Communications, Innovations and
    Digital Economy
  • Nigerian
    Communications
    Commission
  • Universal Service
    Provision Fund (USPF)
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