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Complaint Form
Have you contacted your service provider and are not satisfied?
✱
Yes
No
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Date of First Complaint
...
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Complaint Ticket ID Number
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Service Provider
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- Service Service Provider
9mobile
Airtel
Broadbased
Cool Link
Cyberspace
FibreOne
Globacom
MTN
NGCOMM
Ntel
Smile
Spectranet
Swift
Tizeti
Other
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Other Service Provider
✱
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Mobile Phone Number
✱
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Type of Complaint
- Select Complaint Type
Billing
Call Center/Customer Care
Fraud
Faulty Terminal
Base Station Issues
Recharge/Top-up Issues
SMS/MMS
SIM Card Issues
Value Added Services (VAS)
Sales Promotions & Advertisements
Mobile Number Portability
International Roaming Issues
QoS / Experience (Voice)
QoS / Experience (Data)
Do-Not-Disturb
Other
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Other Complaint Type
✱
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What would you like NCC to do?
✱
- Select Desired Action by NCC
Investigate and resolve the issue.
Provide me with information.
Educate me on my rights as a consumer.
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Title
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Alh
Barr
Bro
Chf
Dr
Engr
Gov
Hon
HRH
Miss
Mr
Mrs
Ms
Mstr
Pres
Prof
Rev
Sen
Sir
Sis
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First Name
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Last Name
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City/Town
✱
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State
✱
- Select State
Abia
Adamawa
Akwa Ibom
Anambra
Bauchi
Bayelsa
Benue
Borno
Cross River
Delta
Ebonyi
Edo
Ekiti
Enugu
Federal Capital Territory
Gombe
Imo
Jigawa
Kaduna
Kano
Katsina
Kebbi
Kogi
Kwara
Lagos
Nassarawa
Niger
Ogun
Ondo
Osun
Oyo
Plateau
Rivers
Sokoto
Taraba
Yobe
Zamfara
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Email Address
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Subject
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Details of Complaint
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