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Complaint Form copy
Have you contacted your service provider and are not satisfied?
✱
Yes
No
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Date of First Complaint
...
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Complaint Ticket ID Number
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Service Provider
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- Service Service Provider
Broadbased
Cool Link
Cyberspace
NGCOMM
Ntel
Swift
9mobile Nigeria
Airtel Nigeria
MTN Nigeria
Glo Nigeria
ipNX
Spectranet
Smile
FibreOne
Tizeti
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Other Service Provider
✱
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Mobile Phone Number
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Type of Complaint
✱
- Select Complaint Type
Billing
Call Center/ Customer Care
Quality of Service/Experience(Voice)
Faulty Terminals
BTS Issues
Quality of Service/Experience (Data)
Sales Promotions & Advertisement
Recharge/Top-Up Issues
SMS/MMS
Other Sim-Related Issues
SIM Replacement
Value-Added Services (VAS)
Mobile Number Portability
Do-Not-Disturb Service
International Roaming
Other
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Other Complaint Type
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Sub-Category of Complaint
✱
- Select Sub-Category
Select a Sub-Category of Complaint
Complaint Description
✱
- Select Complaint Description
- Select Description
What would you like NCC to do?
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- Select Desired Action by NCC
Investigate and resolve the issue.
Provide me with information.
Educate me on my rights as a consumer.
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Title
✱
Alh
Barr
Bro
Chf
Dr
Engr
Gov
Hon
HRH
Miss
Mr
Mrs
Ms
Mstr
Pres
Prof
Rev
Sen
Sir
Sis
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First Name
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Last Name
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City/Town
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State
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- Select State
Abia
Adamawa
Akwa Ibom
Anambra
Bauchi
Bayelsa
Benue
Borno
Cross River
Delta
Ebonyi
Edo
Ekiti
Enugu
Federal Capital Territory
Gombe
Imo
Jigawa
Kaduna
Kano
Katsina
Kebbi
Kogi
Kwara
Lagos
Nassarawa
Niger
Ogun
Ondo
Osun
Oyo
Plateau
Rivers
Sokoto
Taraba
Yobe
Zamfara
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Email Address
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Subject
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Details of Complaint
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