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Complaint Form
Have you contacted your service provider and are not satisfied?
✱
Yes
No
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Date of First Complaint
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Complaint Ticket ID Number
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Service Provider
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- Service provider
9mobile
Airtel
Broadbased
Cool Link
Cyberspace
FibreOne
Globacom
MTN
NGCOMM
Ntel
Smile
Spectranet
Swift
Tizeti
Other
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Other Service Provider
✱
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Mobile Phone Number
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Type of Complaint
- Select complaint type
Billing
Call Center/Customer Care
Poor Network Issues
Faulty Device
Base Station Issues
Internet Service
Promotions
Recharge Card
SMS/MMS
SIM Card Issues
Value Added Services (VAS)
CLIP/CLIR
Mobile Number Portability
Roaming Issues
Do-Not-Disturb
Other
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Other Complaint Type
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What would you like NCC to do?
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- Select desired action by NCC
Investigate and resolve the issue.
Provide me with information.
Educate me on my rights as a consumer.
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First Name
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Last Name
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Email Address
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Subject
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Details of Complaint
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