• You Have The Right To

    You Have The Right To

    Choose
  • You Have The Right To

    You Have The Right To

    Correct Billing
  • You Have The Right To

    You Have The Right To

    Good Consumer Education
  • You Have The Right To

    You Have The Right To

    Be Heard
  • You Have The Right To

    You Have The Right To

    Be Informed
  • You Have The Right To

    You Have The Right To

    Good Quality of Service
  • You Have The Right To

    You Have The Right To

    Seek Redress
  • You Have The Right To

    You Have The Right To

    Safety
  • You Have The Right To

    You Have The Right To

    Transparent Agreements

Latest Information

Tuesday, November 28, 2023

In today's fast-paced world, telecommunication services have become an integral part of our lives where making calls and accessing the internet services are heavily relied on by the telecom consumers. There are times when consumers

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Friday, November 03, 2023

In today's world, where mobile telephony has become an integral part of our lives, we must remain vigilant against the growing threat of mobile phone fraud. The advances in technology have brought us more comfort, but unfortunately, they have also led to a new way

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Wednesday, September 06, 2023

In today's digital age, the internet has become an integral part of our lives, connecting us to vast amounts of information and opportunities. This means staying safe online has become an essential part of our daily lives. To ensure your online safety and protect

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Wednesday, June 07, 2023

The Nigerian Communications Commission has directed all licensed all Mobile Network Operators (MNOs) to commence implementation of approved Harmonized Short Codes (HSC) for providing services to Nigerian telecom consumers.

Nigerian Communications Commission

The Nigerian Communications Commission is the independent National Regulatory Authority for the telecommunications industry in Nigeria. The Commission is responsible for creating an enabling environment for competition among operators in the industry as well as ensuring the provision of qualitative and efficient telecommunications services throughout the country.

The CAB

The Consumer Affairs Bureau is one of the key departments of the Nigerian Communications Commission. It was created in September 2001 by the Commission and affirmed by the provisions in Chapter VII of Nigerian Communications Act (NCA 2003), in particular, Part I of the chapter which deals with Consumer Protection and Quality of Service.

Learn about Consumer Issues, File a Complaint or Check Your Complaint Status.

By Filing a Consumer Complaint with the NCC, You Contribute to Federal Enforcement and Consumer Protection Efforts on a National Scale.

HAVE YOU RECEIVED AN INTERNATIONAL CALL FROM A LOCAL NUMBER RECENTLY?

Help the NCC Fight This Menace by Sending a Message To  With the Number with Which You Were Called, the Date and Time You Received the Call. Thank You!