• You Have The Right To

    Choose

  • You Have The Right To

    Correct Billing

  • You Have The Right To

    Good Consumer Education

  • You Have The Right To

    Be Heard

  • You Have The Right To

    Be Informed

  • You Have The Right To

    Good Quality of Service

  • You Have The Right To

    Seek Redress

  • You Have The Right To

    Safety

  • You Have The Right To

    Transparent Agreements

Nigerian Communications Commission

The Nigerian Communications Commission is the independent National Regulatory Authority for the telecommunications industry in Nigeria. The Commission is responsible for creating an enabling environment for competition among operators in the industry as well as ensuring the provision of qualitative and efficient telecommunications services throughout the country.

Consumer Affairs Bureau

The Consumer Affairs Bureau is one of the key departments of the Nigerian Communications Commission. It was created in September 2001 by the Commission and affirmed by the provisions in Chapter VII of Nigerian Communications Act (NCA 2003), in particular, Part I of the chapter which deals with Consumer Protection and Quality of Service.

HAVE YOU RECEIVED AN INTERNATIONAL CALL FROM A LOCAL NUMBER OF RECENT? HELP THE NCC FIGHT THIS MENACE BY REPLYING THIS MESSAGE WITH THE NUMBER WITH WHICH YOU WERE CALLED, AND THE DATE /TIME YOU RECEIVED THE CALL. THANK YOU.
LEARN ABOUT CONSUMER ISSUES, FILE A COMPLAINT OR CHECK YOUR COMPLAINT STATUS. BY FILING A CONSUMER COMPLAINT WITH THE NCC, YOU CONTRIBUTE TO FEDERAL ENFORCEMENT AND CONSUMER PROTECTION EFFORTS ON A NATIONAL SCALE.