Nigerian Communications Commission
The Nigerian Communications Commission is the independent National Regulatory Authority for the telecommunications industry in Nigeria. The Commission is responsible for creating an enabling environment for competition among operators in the industry as well as ensuring the provision of qualitative and efficient telecommunications services throughout the country.
Consumer Affairs Bureau
The Consumer Affairs Bureau is one of the key departments of the Nigerian Communications Commission. It was created in September 2001 by the Commission and affirmed by the provisions in Chapter VII of Nigerian Communications Act (NCA 2003), in particular, Part I of the chapter which deals with Consumer Protection and Quality of Service.