Stay Alert! Beware of Fake NCC Device Registration Websites

The Nigerian Communications Commission (NCC) is alerting telecommunications consumers to the growing threat of fraudulent websites impersonating its Device Registration Portal. These fake platforms are designed

What is Wangiri Scam/fraud?

The term “Wangiri” is a Japanese word that means “one ring and cut.” It refers to a scam in which fraudsters place a call to a mobile number and disconnect after one ring or before the recipient answers. This is to create curiosity and prompt

Experiencing a problem with your telecom service can be frustrating. Whether it is an unexpected airtime deduction, poor service quality, a failed data transaction, an incorrect charge, or another service-related issue, consumers have the right to seek redress.

However, before

Have you ever experienced a dropped call, slow internet connection, difficulty sending an SMS, or poor network coverage? These experiences are all connected to Quality of Service (QoS).

As a telecom consumer, understanding Quality of Service can help you know what to expect from your