• You Have The Right To

    You Have The Right To

    Choose
  • You Have The Right To

    You Have The Right To

    Correct Billing
  • You Have The Right To

    You Have The Right To

    Good Consumer Education
  • You Have The Right To

    You Have The Right To

    Be Heard
  • You Have The Right To

    You Have The Right To

    Be Informed
  • You Have The Right To

    You Have The Right To

    Good Quality of Service
  • You Have The Right To

    You Have The Right To

    Seek Redress
  • You Have The Right To

    You Have The Right To

    Safety
  • You Have The Right To

    You Have The Right To

    Transparent Agreements

Latest Information

Protection of Critical National Information Infrastructure (CNII)

Friday, March 06, 2026

Protection of Critical National Information Infrastructure (CNII)

The Executive Order that was gazetted by the government in June 2024, ...

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Do-Not-Disturb (DND) Service in Nigeria

Friday, March 06, 2026

The DoNotDisturb (DND) service is one of the most impactful consumer protection tool introduced by

...
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A-Z Tips on How to Stay Safe Online

Wednesday, November 05, 2025

A- Avoid Suspicious Links: Don't click on links from unknown sources....

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Why Type Approval Matters in Nigeria’s Telecom Sector

Tuesday, September 23, 2025

Type Approval of devices is a mandatory regulatory requirement established by the Nigerian Communications Act (NCA 2003) to ensure that every telecom device and equipment used in the country meets approved technical and safety standards.

...
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More Information

Nigerian Communications Commission

The Nigerian Communications Commission is the independent National Regulatory Authority for the telecommunications industry in Nigeria. The Commission is responsible for creating an enabling environment for competition among operators in the industry as well as ensuring the provision of qualitative and efficient telecommunications services throughout the country.

The CAB

The Consumer Affairs Bureau is one of the key departments of the Nigerian Communications Commission. It was created in September 2001 by the Commission and affirmed by the provisions in Chapter VII of Nigerian Communications Act (NCA 2003), in particular, Part I of the chapter which deals with Consumer Protection and Quality of Service.

Learn about Consumer Issues, File a Complaint or Check Your Complaint Status.

By Filing a Consumer Complaint with the NCC, You Contribute to Federal Enforcement and Consumer Protection Efforts on a National Scale.

HAVE YOU RECEIVED AN INTERNATIONAL CALL FROM A LOCAL NUMBER RECENTLY?

Help the NCC Fight This Menace by Sending a Message To  With the Number with Which You Were Called, the Date and Time You Received the Call. Thank You!