Telecom services like phone calls, SMS, and internet access have become part of everyday life. But many Consumers face problems with these services despite the protections and structures put in place to prevent these occurring. For example, Consumers encounter various challenges when dealing

In today's digital age, telecommunications services affect the way we work, live and play.

As Consumers in Nigeria, it is crucial to understand your Rights and the Remedies available to you when dealing with your Telecom Service Providers. The Nigerian Communications Commission (NCC)

Have you ever tried to buy airtime, data, or subscriptions, and although the money left your account, the service didn’t arrive? Failed payments can happen, but knowing why and what to do can save you stress.

Why Do Payments Fail?

• Poor or unstable