The Consumer Code of Practice Regulations 2007, was made pursuant to Part I of Chapter VII of the Nigerian Communications Act 2003, to provide a further definition of the procedures and substantive requirements for developing consumer codes to govern the provision of services by licensed telecommunications operators in Nigeria and related customer practices.
These Regulations apply to all licensees and any other providers of communications services in Nigeria and provides the minimum set of requirements and standards for the provision of telecommunications services by all Service Providers.
- NIGERIAN COMMUNICATIONS ACT (2003 No. 19)
- CONSUMER CODE OF PRACTICE REGULATIONS 2007 ARRANGEMENT OF REGULATIONS
The following are the regulations issued by the Commission;