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5G and its Benefits to Telecom Consumers

Gidado Tukur and Kunle Azeez Understanding 5G Have you ever imagined experiencing internet speed on your current 4G network times 10 at some point in future? Have you thought about having all your television, your door, your refrigerator and other home appliances being controlled by a single mobile phone on your palm? Welcome to the […]

Telecoms Service Providers’ Obligations to their Consumers

In addition to the Consumer Bill of Rights, telecoms service providers in Nigeria are obliged under the Consumer Code of Practice Regulations (CCPR), 2007 to do the following for their subscribers and/or consumers: Provide information on products and services that is complete, accurate, and up-to-date in simple and clear language. Ensure timely response to requests […]