Are you dissatisfied with the services rendered by any of the Service Providers?

Do you know that you have a right to seek redress?

To do so, simply take the following Steps as highlighted below:

  1. First complain to your Service Provider either via the Customer Care Helpline of your Service Provider or by physically visiting any of the customer care centers of your Service Provider scattered across Nigeria.
  1. In the event that your complaint is not satisfactorily resolved by your Service Provider; you can seek redress with the Commission via the following channels:

The Executive Vice Chairman,
Nigerian Communications Commission
Plot 423 Aguiyi Ironsi Street
Maitama Abuja
Attention: Director, Consumer Affairs Bureau

 NCC Zonal Offices located as detailed below:

  • Lagos Office
    9A Bankole Oki Street, Adjacent Ikoyi Club
    Ikoyi, Lagos State
    01-4630643-5
  • Ibadan Office
    102A, DPC Road
    Off Government House Road
    Agodi GRA, Ibadan, Oyo State
    07056114759, 08185569674, 08107197100
  • Kano Office
    No. 1 Sokoto Road
    By Audu Bako Secretariat
    Nasarawa GRA, Kano State
    064 – 947822, 064 – 319999
  • Enugu Office
    No. 2 Ugwuoba Street
    Off Ezilo Avenue
    Independence Layout
    Enugu State
    042 – 293607
  • Port Harcourt Office
    No. 23A, Igbodo Street,
    Behind First Bank Aba Road,
    Old GRA, Port Harcourt
    Rivers State
    084-300321-2

Thank you.