• You Have The Right To

    You Have The Right To

    Choose
  • You Have The Right To

    You Have The Right To

    Correct Billing
  • You Have The Right To

    You Have The Right To

    Good Consumer Education
  • You Have The Right To

    You Have The Right To

    Be Heard
  • You Have The Right To

    You Have The Right To

    Be Informed
  • You Have The Right To

    You Have The Right To

    Good Quality of Service
  • You Have The Right To

    You Have The Right To

    Seek Redress
  • You Have The Right To

    You Have The Right To

    Safety
  • You Have The Right To

    You Have The Right To

    Transparent Agreements

Latest Information

Navigating the NIN-SIM Linkage: A Guide for Nigerian Mobile Users

Tuesday, April 02, 2024

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World Consumer Rights Day 2024: Navigating the Future with Fair and Responsible AI in Nigeria.

Friday, March 15, 2024

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Wangiri Mobile Fraud: Beware of the Missed Call Scam

Tuesday, December 12, 2023

 

Wangiri, a Japanese term meaning "one ring and cut," has become synonymous with a prevalent mobile fraud scheme. In this scam, fraudsters initiate a single ring to a mobile phone, enticing the recipient to return the missed call. However, the call is

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NCC 622 Toll-Free Line: A Lifeline for Dissatisfied Telecom Consumers in Nigeria

Tuesday, November 28, 2023


In today's fast-paced world, telecommunication services have become an integral part of our lives where making calls and accessing the internet services are heavily relied on by the telecom consumers. There are times when

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More Information

Nigerian Communications Commission

The Nigerian Communications Commission is the independent National Regulatory Authority for the telecommunications industry in Nigeria. The Commission is responsible for creating an enabling environment for competition among operators in the industry as well as ensuring the provision of qualitative and efficient telecommunications services throughout the country.

The CAB

The Consumer Affairs Bureau is one of the key departments of the Nigerian Communications Commission. It was created in September 2001 by the Commission and affirmed by the provisions in Chapter VII of Nigerian Communications Act (NCA 2003), in particular, Part I of the chapter which deals with Consumer Protection and Quality of Service.

Learn about Consumer Issues, File a Complaint or Check Your Complaint Status.

By Filing a Consumer Complaint with the NCC, You Contribute to Federal Enforcement and Consumer Protection Efforts on a National Scale.

HAVE YOU RECEIVED AN INTERNATIONAL CALL FROM A LOCAL NUMBER RECENTLY?

Help the NCC Fight This Menace by Sending a Message To  With the Number with Which You Were Called, the Date and Time You Received the Call. Thank You!